Terms and Conditions for Submission of Personal Data and Documents
Privacy Policy
1. What Data We Collect
When you interact with our services (including filling out forms, contacting us via WhatsApp, or applying through our partners), we may collect the following types of personal information:
– Full name
– Email address
– Phone number / WhatsApp number
– City and country of residence
– Academic qualifications
– Preferred degree program or course
– Application documents (transcripts, CVs, etc.)
– Other relevant academic or contact information you voluntarily provide
2. How We Use Your Information
We use your personal data for the following purposes:
– To process your university or college applications
– To match you with suitable programs and partner institutions
– To contact you via email, phone, SMS, WhatsApp, or other messaging platforms
– To respond to your queries or follow up on your application status
– To provide updates about intakes, scholarships, and admission processes
– To conduct internal analytics to improve our services
– To run retargeting ads or personalized campaigns (e.g., via Facebook or Google)
3. How We Share Your Data
We may share your information with:
– Partner universities, colleges, and official representatives to process your application
– CRM platforms or student management systems used for communication
– Marketing platforms such as Facebook, Instagram, Google Ads for follow-ups or retargeting
– Official employees or verified representatives of IEO and its affiliated brands
– Legal or regulatory authorities if required by law
We do not sell your personal data.
4. Data Storage and Security
Your information is stored securely in encrypted systems. We take appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse.
Data is retained only for as long as necessary to fulfill the purposes stated in this policy, or as required by law.
5. Your Rights
You have the right to:
– Ask for correction of inaccurate or outdated information
– Request deletion of your personal data
To exercise any of these rights, please contact us at:
Email: enquiries@sunderlandpk.com
6. Third-Party Links & Tools
We may use tools and platforms such as:
– Meta (Facebook and Instagram)
– Google Ads and Analytics
– WhatsApp and SMS gateways
These platforms may independently collect and process your data according to their own privacy policies.
7. Consent
By submitting any form, using our website, or interacting with our representatives, you consent to the collection and use of your personal information as described in this policy.
8. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available at:
https://sunderlandpk.com/privacy-policy
Please review this page periodically for any changes.
Additional Terms and Conditions for Submission of Personal Data and Documents
By submitting your personal data and supporting documents via our websites – including but not limited to sunderlandpk.com, internationaleducationoffice.co.uk, ieodkv.com, and thescsp.com — or by sharing your information through any digital, physical, or verbal medium with any representative of International Education Office (IEO) or its associated companies, you hereby agree to the following terms and conditions:
Use of Information Across Partner Institutions
You acknowledge and accept that the information and documents you provide may be used by IEO to apply not only to your selected university or college but to any other suitable institution from IEO’s list of affiliated and partner universities, colleges, or educational bodies, at our discretion and in accordance with your academic profile and preferences.
Consent for Communication
You explicitly consent to being contacted by IEO staff or its verified representatives through email, phone call, text message, WhatsApp, or any other communication method, to gather any additional documentation or information required for your application or to keep you informed regarding its progress.
Data Handling and Storage
Your information will be stored securely and handled in accordance with our Data Privacy Policy and applicable laws, including the UK GDPR. IEO may retain your information for the duration necessary to provide ongoing services, even after the completion of your application process.
No Legal Claims
By submitting your data and documents, you agree that you will not raise any legal claims, disputes, or actions against IEO, its representatives, or affiliated platforms regarding the use of your information for the purposes stated, unless it involves unlawful or negligent misuse of your data.
Non-Exclusive Representation
While IEO facilitates applications to multiple institutions, submission of your documents through our platform does not constitute an exclusive agreement, and you are free to pursue alternative application routes unless otherwise stated in writing.
Right to Refuse or Redirect Applications
IEO reserves the right to refuse or redirect applications to institutions better suited to the applicant’s academic background, financial capability, and visa eligibility without prior notice.
Amendments to Terms
IEO reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services after such changes constitutes your acceptance of the updated terms.
